Frequently Asked Questions (FAQs)
To place an order on our website, simply add the items you wish to purchase to your shopping cart, and then proceed to the checkout page. Enter your shipping and billing information, and select your payment method. Review your order details, and then click the "Place Order" button to complete your purchase.
To track your order, you can visit the "Order Status" page on our website and enter your order number and the email address used to place the order. You can also track your order by logging into your account and viewing your order history.
To return an item, please contact our customer service team via the "Contact" page on our website. We will provide you with instructions on how to return your item and process your return.
To cancel an order, please contact our customer service team as soon as possible via the "Contact" page on our website.
If your order has already shipped, we will be unable to cancel it, but you can still return the item for a refund once you receive it. Return & refund is covered by our Shipping, Return & Refund Policy.
To use a discount code, simply enter the code at checkout in the "Discount Code" field and click "Apply." The discount will be applied to your order total if the code is valid and applicable to your purchase.
To change or update your account information, log into your account and navigate to the "My Account" page. From there, you can edit your personal information, shipping and billing addresses, and payment methods.